Every time when you buy something you always get the product you always want however sometimes problems can occur.These main reasons are:
1. Broken or Damaged Product:If the item is broken or damaged in any way please could you prove that by giving a photo of the damaged product and a description of how it got damaged.We will send of the same item free of charge however you will have to return it to us before we send it to you.
2. Incorrect Item Sent:If the item is incorrect again we will send of the product you desire free of charge but again you have to send it off yourself.
3. Incorrect payment:If the payment was incorrect or wasn’t successful please could you prove that by sending us a cropped screen dump of the payment which went through Paypal.This is important for us to work out so we can see if you’re eligible for a small discount or not.
If any of these happen to you please email to email@example.com with any attachment to prove and we will move on from there.Thanks for reading.